4.8(553reviews)
97%
(757) 265-9848
203 East Mercury Blvd, Hampton,VA23669 USA
97% recommend
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Schedule an appointment at Classic Collision Hampton
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About Classic Collision Hampton
Schedule an appointment at Classic Collision Hampton
Book Appointment
In operation 41 years.
Classic Collision was established in 1983 in Atlanta, Georgia, with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision wants to be here to give you peace of mind by making the repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while holding several OE manufacturer certifications and trainings making us a leader in comprehensive collision repair.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
Payment Types
- Cash
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Infiniti
Jeep
Kia
Ram
Reviews (553)
- Sort By:
- Newest
- Rating
486Customers Rated
5 Stars
78.8% Complete
(436)
4 Stars
5.2% Complete
(29)
3 Stars
1.6% Complete
(9)
2 Stars
0.9% Complete
(5)
1 Star
0.5% Complete
(3)
< 1 Star
0.7% Complete
(4)
Patricia (Honda owner)reviewed 8/21/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
James (Honda owner)reviewed 8/20/24
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Kept me Informed?
Yes
Ready on Time?
No
Hopelinn (Jeep owner)reviewed 8/19/24
My Experience - 5.0/5.0
Daniel (Audi owner)reviewed 8/19/24
My Experience - 5.0/5.0 -
You guys are in a word Amazing!!Customer service? Excellent!!The work? Excellent!!They treat you like family..That took care of all the minor details..They made the process so easy and convenient..Lots of smiles in the work place ..Friendly , fun and may I say , A wonderful experience.. on point very informative, they keep you updated on what’s going on with my car.. in a word Live it!!!!I will definitely recommend to my family and friends .. the staff really made me smile felt like family!! Can’t get better then that!!!Just want to thank each and everyone for an amazing experience.. You guys are the best!!!!
Karlon (Kia owner)reviewed 8/19/24
My Experience - 5.0/5.0
Sarah (Hyundai owner)reviewed 8/19/24
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
La Kenya (Honda owner)reviewed 8/19/24
My Experience - 5.0/5.0 -
I've been coming to this shop before the name change. I love the work the technician do and the staff are very friendly and easy to talk to. They go above and beyond to make sure you're satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Robert (Nissan owner)reviewed 8/19/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Vivian (Volvo owner)reviewed 8/19/24
My Experience - 5.0/5.0 -
Everyone was very personable, helpful and knowledgeable. The repair was excellent and the color match perfect. I appreciated the text updates, too. The whole experience was excellent. A special thanks to the desk receptionist (sorry, I don’t remember her name, but she sits at the computer to the right as you stand at the check-in counter) and to my service rep, Courtney. You were always polite and acted like you were so happy to see me, you both are assets to your company. Thank you!
Paul (Honda owner)reviewed 8/17/24
My Experience - 5.0/5.0 -
Workmanship was great the wife happy that makes me happy. Definitely recommend you to other people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Kept me Informed?
Yes
Ready on Time?
Yes
Danielle (Nissan owner)reviewed 8/16/24
My Experience - 5.0/5.0 -
The team at Classic Collision were polite, professional and extremely helpful. They went above and beyond to make sure I was helped. Ashely was great and kept me informed through the entire process. I highly recommend their services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Sylvia (Nissan owner)reviewed 8/16/24
My Experience - 5.0/5.0 -
thank you for doing an excellent job. I really appreciate all your hard work and I’m gratitude for the support that your team show me in and out on the phone. All I can say is thank you and I’m glad I bought my car to you and your team and you are excellent and if I ever need another repair, I know exactly who to bring it to. Very well professional all the way your whole team. Thank you. i also give you guys a rate of 10plus
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent job very pleased with all whom was involved
Customer Service - 5.0/5.0 -
A very good job
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Zachery (Hyundai owner)reviewed 8/15/24
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Anjanette (Hyundai owner)reviewed 8/15/24
My Experience - 5.0/5.0 -
Excellent service. Updated me daily. Received the car back a day earlier than expected and the work done was beautiful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Donna (Subaru owner)reviewed 8/15/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Norma (Hyundai owner)reviewed 8/14/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new and staff was very friendly
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Heather (Chevrolet owner)reviewed 8/12/24
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They all were nice and professional and did a great job 👏
Customer Service - 5.0/5.0 -
Professional and nice
Kept me Informed?
Yes
Ready on Time?
Yes
Jacqualine (Honda owner)reviewed 8/12/24
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Dacha (Ford owner)reviewed 8/12/24
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work and workers
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Buen (Toyota owner)reviewed 8/12/24
My Experience - 5.0/5.0 -
We really appreciate how easy the process was and how well of a job the repair was done. 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Topof reviews
1-20of553
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Real reviews from real customers
Our reviews and ratings only come from real customers who've had their vehicles repaired by an auto body shop.
These real customers rate and review an auto body shop based on a number of factors affecting their experience.
Did You Know?
Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.
