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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,748 ratings
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Problems in the last 24 hours in Sterling Heights, Michigan
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Sterling Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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Wi-fi (12%)
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TV (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Sterling Heights, Macomb County, Michigan
The most recent Comcast Xfinity outage reports came from the following cities:Southfield, Troy, Clinton Township, Saint Clair Shores, Roseville, Utica, Birmingham, Rochester Hills, Auburn Hills, Eastpointe, Grosse Pointe Woods, Rochester, Royal Oak, Sterling Heights and Bloomfield Hills.
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| City | Problem Type | Report Time |
|---|---|---|
 Southfield | Internet | |
| Southfield | Wi-fi | |
| Troy | Internet | |
| Clinton Township | Internet | |
| Saint Clair Shores | Internet | |
| Saint Clair Shores | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Sterling Heights, Michigan
Latest outage, problems and issue reports in Sterling Heights and nearby locations:
- Steve Schroeder (@Autotrix24) reported fromCity of Saint Clair Shores, Michigan
@WOW_WAY @WOWCare WOW, WHAT CRAPPY CUSTOMER SERVICE! JUST SPENT OVER AN HOUR ON HOLD TWO AGAIN FIND OUT WHY MY BILL KEEPS RISING!!🤬🤬🤬 #012021705@Xfinity help me out please!🤔
- Adam Rubin (@AdamRubinNBA) reported fromSouthfield, Michigan
@ShaneTalbot @kEGEL_Lg @Xfinity I’m not expecting a gig over wifi. I am expecting minimum 300. Basically I want my speed to be consistent throughout the day and not suddenly drop to crap when I need it most
- Jason Frierson (@jason_frierson) reported fromTroy, Michigan
Kinda disappointed in @xfinityhome @comcastcares after multiple calls and troubleshooting...a couple of techs coming out...the issue still isn't resolved. Definitely looking at a new Home Security option now
- Timmy Turner (@downtwntimbrown) reported fromRoseville, Michigan
@dlydickjr If you want to harass a terrible ran and horrendous customer support system company then properly tag the absolute dirt bag of a place they are to fully understand how disgustingly ugly the company is and how badly they’re run @Xfinity @XfinityRacing @xfinitylatino
- Adam Rubin (@AdamRubinNBA) reported fromSouthfield, Michigan
@ShaneTalbot @kEGEL_Lg @Xfinity @NETGEARgaming Can’t say for certain about laptops or any device in specific but I regularly get speeds above 300 on wifi which is all I ever need. Went to gig line to make sure I never dropped below 300. Unfortunately with WFH I needed the unlimited data which forced me to use the XFI gear.
- Mikie (@earth2_mike) reported fromRoseville, Michigan
The @ATT salesman just tried to stop me for internet service. Bro, you not even a quarter of @Xfinity speed. No thanks.
- Choryan Photography (@ChoryanPhotos) reported fromCity of Saint Clair Shores, Michigan
I’ve never in my life had more problems with cable and internet working than I have with @comcast . It’s boarderline insanity that my cable works half the time and my internet is the biggest piece of hot garabage. I’ve probably reset my modem 10,000 times since I’ve had this
- Patrick, Not Pat (@PresidentPat) reported fromOak Park, Michigan
@ATT agent hung up in my face after I said I wanted to compare their quote to @Xfinity. Unacceptable. Looks like I’m going back to what’s familiar. Xfinity would never
- Derek Tellinghuisen 🇺🇸⚾️ (@DTelling1010) reported fromSterling Heights, Michigan
Wasting away my afternoon sitting on hold with @Xfinity to schedule disconnection of my service! Guess they make it hard to leave them! #movingsoon
- Doug Sheffield (@dbsheffield) reported fromRochester, Michigan
@Xfinity worse service in the business!! Automated
- Mauro Gerardo Fierro (@MauronioF) reported fromShelby, Michigan
So, @comcast @Xfinity just rised my monthly payment and I really cannot find a good service plan on their offers, I need to look at the @ATT plans.
- Chad R. (@howieman43) reported fromWarren, Michigan
I just bought a new router because of issues with @Xfinity router
- Adam Rubin (@AdamRubinNBA) reported fromSouthfield, Michigan
@ShaneTalbot @kEGEL_Lg @Xfinity Your modems and routers are bad then. I’m forced to use the xfinity gateway to get unlimited data per month while remote working but if I use my @NETGEARgaming router I easily get 400+ so long as internet into the house is stable. Which is the larger issue.
- Christopher Rettich (@crettich) reported fromOak Park, Michigan
Third @Xfinity outage this month. Really tired of this when we’re trying to work from home. Guess the internet is having a case of the Mondays too...
- Mauro Gerardo Fierro (@MauronioF) reported fromShelby, Michigan
@Xfinity I sent a dm to @comcastcares, got no response, thanks for trying to help tho!
- Joe Gray (@joegraymedia) reported fromWashington Mobile Home Park, Michigan
@comcastcares your customer service is bad
- Sam Gill (@clogteachr) reported fromClawson, Michigan
Not one customer service rep at @comcast wants to do anything. @comcast will not put their pricing online. They want to call & keep small business owners on the phone instead of letting us research puselves.. Even the chat CSR pushed me to someone else. @comcastcares
- Andrew Parker (@DR3WPS) reported fromTroy, Michigan
@Xfinity I'm having issues with my current account and my services. Have been trying to call and have not been able to reach a representative. Same with chat. Please help
- T3CHNRD (@Pumbaa1983) reported fromRoyal Oak, Michigan
Just want to go on record to say the companies w/ the worst customer service @comcast @NETGEAR @Adobe the company’s w/ the best CS @TMobile @apple @theprovinggroun
- me (@__MaryEllen) reported fromBirmingham, Michigan
Privileged moment I’m quite aware of — having swift online & in-person response by @Xfinity to fix internet without coming inside — my worries about disruption is a joke compared to what hospitals & all front line workers are experiencing #BeSafe #FrontLineHeroes 👏🏼👏🏼👏🏼
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Ryan Jacobs (@BtcJacobs) reported
@Xfinity @HandmaidsOnHulu You're the worst. And an absolute ripoff. Who's funding you
- Main Street Watch (@MainStWatch) reported
Comcast ( $CMCSA ) reported first-quarter revenues of $27.2 billion and $0.76 EPS vs $0.59 expected.The company gained 461,000 broadband internet subscribers to 31 million. Peaco*ck streaming service hits 42 million accounts.
- Takis Kit Forever (@DPellsado) reported
Top to bottom xfinity is a disaster of a company. I've already encountered 5 broken web addresses on their site trying to find a way to talk to a human.
- ash! 🧲 (@spkychrstms) reported
xfinity support just hung up on my mom. great! /s
- King Kay (@audaciouskay) reported
Comcast really does bullsh*t. Verizon sucks though so I might have to go back smh
- rob horne (@robsound88) reported
@comcastcares hdmi output port doesn't work on my x1 device
- naomi. (@allhailshanel) reported
Xfinity gets away with their bullsh*t because no other cable + internet provider is topping their service.
- Esoteric ✨ (@yea_whatelva) reported
I will always have cable. Food network and HGTV alone are enough to warrant paying Xfinity. Unfortunately 😭
- - 𝙥𝙧𝙤𝙥𝙥𝙖 - (@itsproppa) reported
@UberEats customer service is among the top 5 worst next to Comcast
- sarah j. dudski (@dudski) reported
my neighbor just texted to ask if i could let her comcast installer into my unit to see where my hookup is bc he couldn’t find hers, which was fine and no trouble but also now i’m fully dressed in clean clothes and for what
